← Back to Home

Get in Touch

Whether you need help with your account, have a feature idea, or just want to say g'day — we'd love to hear from you.

📧

General Support

Account issues, login trouble, setup help, or anything else you need a hand with.

support@grazeplanner.com.au
💡

Feature Requests

Got an idea that would make Graze better for your farm? We build based on what farmers actually need.

Submit a Request
🐛

Report a Bug

Something not working right? Let us know what happened and we'll look into it straight away.

Report Issue
⏱️

Response time: We aim to respond to all enquiries within 24 business hours. For urgent account access issues, please include "URGENT" in your subject line.

Commonly Asked Questions

How do I reset my password?

At this stage, password resets need to be handled by your farm's account Owner, or by contacting us at support@grazeplanner.com.au. Self-service password reset is on our roadmap.

Can I add more team members to my farm?

Yes! The farm Owner can add team members from Settings → Team. You can assign them as Supervisors (can plan and confirm grazing) or Viewers (read-only access).

How do I export my grazing records?

Go to the Logs page, set your date range and herd filters, then click "Export CSV". The download will include all matching records with dates, paddocks, herds, and session information.

Can I delete my account and all data?

Yes. Email us at support@grazeplanner.com.au with your registered email address and we will permanently delete your account, farm, and all associated data within 5 business days.

Is my farm data shared with anyone?

No. Your farm data is completely private and is never shared, sold, or used for marketing. See our Privacy Policy for full details.

About Graze Planner

Graze Planner was built by farmers, for farmers. We understand the daily decisions involved in paddock rotation because we've lived them. Our goal is simple: give every farm manager the tools to make better grazing decisions, backed by clear data instead of guesswork.

We're based in Victoria, Australia, and we build Graze Planner with Australian conditions, regulations, and farming practices in mind.